WE ARE LOOKING FOR QUALIFIED CANDIDATES FOR OUR BOCA RATON, FLORIDA LOCATION ONLY. THIS IS NOT A REMOTE POSITION.
Our Mission
Gift of Life Marrow Registry cures blood cancer through cellular therapy. We believe every person battling blood cancer deserves a second chance at life — and we are determined to make it happen. We are singularly passionate about engaging the public to help us get everyone involved in curing blood cancer, whether as a donor, a volunteer, or a financial supporter. It all begins with one remarkable person, one life-changing swab, and one huge win — finding a match and a cure.
Employment Type
Full-time
Summary Statement
The Technical Writer’s role is to plan, develop, organize, write, and edit operational procedures and manuals. The Technical Writer will work as a key member of the Quality Assurance Department and collaborate with each Subject Matter Expert (SME).
Education
Bachelor's Degree in a related field preferred.
Responsibilities
- Producing electronic documentation managed through Gift of Life proprietary software (for managing the marrow donor program and Quality System elements) in addition to hard copy manuals.
- Daily communication with SMEs and Teams
- Collaborate with SMEs to ensure there is an understanding of what operational procedures need to be written and in what context
- Maintain a comprehensive library of standard operating procedures and other documentation
- Analyze documents to maintain continuity of style and content
- Manage updates and revisions to technical literature
- Support and collaborate closely with all departments within the Gift of Life Marrow Registry to include Donor Services, Quality Assurance, Community Engagement, and Accounting to plan, develop, organize, write, and edit controlled and non-controlled documents
- Other duties as assigned
Knowledge, Skills and Experience
- 5+ years of experience in technical writing in the health care, medical device, and manufacturing sectors, with a proven track record of producing high-quality documentation.
- Proficient in creating documentation, and training materials that simplify complex information.
- Initiative: proactively identifies opportunities for process improvement and implements solutions.
- Strong interpersonal skills, adept at working with Subject Matter Experts (SMEs) to gather technical details and ensure accuracy.
- Demonstrated ability to forge and maintain professional relationships across various levels of an organization.
- Excellent written and verbal communication skills
- Excellent interpersonal and communication skills
- Extensive word processing and typing skills
- Proficiency in MS Office and Visio
- Strong attention to detail
- Able to creatively write in explanatory and procedure styles for multiple audiences
- Skilled at prioritization and multi-tasking
- Experience working in a team-oriented, collaborative environment
- Bachelor’s Degree in related field, preferred
Physical Demands
This position is basically sedentary with some walking, standing, stooping, and lifting required. May lift objects weighing from 0 to 20 lbs. with occasional lifting of objects over 20 lbs.
This job description is not intended to be all inclusive. Duties and/or responsibilities may be added or deleted as management requires to meet the ongoing needs of the organization.
Please attach your resume and cover letter via email to jlizondro@giftoflife.org.